Support

Community Discussion Forums

The Discussion Forums are a place where you can raise questions for the developer community. We will read and answer forum questions ourselves as time permits.

E-mail Support

Inquiries

E-mail Support is here to provide answers to your technical questions and to troubleshoots technical issues related to Data Pipeline. If you have a technical inquiry or need assistance and have purchased a Commercial Support Package, please contact us at support@northconcepts.com.

Please include the version # and as much detail about your issue as possible.

Commercial Support Package

You may purchase a Commercial Support Package on an annual basis through our Purchase page. Commercial Support provides you with the most responsive support from our experts.

Features of the Commercial Support Package:

Your problem will be answered with the highest priority
Dedicated Email Address from our Technical Support Team
24 hour response time on business days